Sitting proudly just up the hill from the main shopping street and a five-minute walk from the picturesque St Peter Port quayside, The Old Government House Hotel & Spa offers the perfect welcome in this beautiful, balmy corner of the British Isles.
Here is a selection of some frequently asked questions about The Chesterfield Palm Beach. If you have a question that isn't covered below, please visit our contact us page.
What changes have you made during the Covid-19 pandemic?
Ensuring the health and wellbeing of our employees and guests is our most important priority. Please visit our Covid-19 FAQs page for a detailed explanation.
What are check-in and checkout times?
Check-in time is guaranteed from 3pm, and checkout time is noon.
If you arrive early and the room is available then we can check you in immediately, if not, reception will look after your luggage until your room is ready.
What Credit Cards are accepted?
All major credit cards are accepted including American Express, Visa, MasterCard, Diners Club & Discover.
Do you have WI-FI in the hotel?
Yes we provide complimentary WI-FI for all guests under the network Chesterfield WI-FI.
How far is Palm Beach International airport from the hotel?
The airport is three miles away from the hotel.
Is there a complimentary shuttle from Palm Beach International airport to the Hotel?
No, there is no complimentary service unfortunately.
Can I use Uber on the island?
Yes, Uber is widely used on the island.
Where can I park my car?
We offer complimentary valet parking service for hotel and dining guests.
What is your smoking policy?
We are a 100% non-smoking property. This includes the pool area.
If you would like to smoke, there is a designated smoking area outside of the hotel.
Is there a gym on site?
No, however, Palm Beach Fitness is located a few blocks from the hotel and offers a discounted rate of $10 per day to all our guests.
Is there a spa?
No, however we recommend the following spas: The Breakers, Anuska, Frederic Fekkai Salon & Spa.
Is the hotel pet-friendly hotel?
Yes, we welcome pets. There is a one-time pet fee of $90 plus tax.
Is there a resort fee?
No, the hotel’s tax is 13%.
Does the Leopard Lounge offer live music?
Yes there is live music every night in the Leopard Lounge.
Is there a dress code for the Leopard Lounge?
The dress code is smart casual. We recommend closed-toe shoes, button-down shirts and long pants for men.
Are there pet-friendly restaurants within walking distance of the hotel?
Yes there are restaurants within three blocks of the hotel that are pet friendly. Two examples are Renato’s and Bice. Both restaurants have outdoor seating where you may bring your pet.
Are there breakfast options within walking distance from the hotel if I would like to have breakfast elsewhere?
Yes, there is a breakfast diner three blocks away called Surf Side Diner that serves breakfast on the island.
How far is the hotel located from the beach?
The beach is located two blocks away from the hotel. It is a public beach.
How far is Downtown West Palm Beach from the hotel?
Downtown West Palm Beach is located 1.5 miles away.